Shipping Policy

At ShopSwiftly, we strive to provide a smooth and efficient shipping experience for our customers. Please review our shipping policy to understand how we handle and process your orders.

1. Order Processing Time

  • Order Confirmation: Once your order is placed, you will receive an order confirmation email. Please ensure that your email address is accurate to receive all order-related communications.
  • Processing Time: Orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email.

2. Shipping Rates and Delivery Estimates

  • Shipping Rates: Shipping charges for your order will be calculated and displayed at checkout. Rates vary based on the shipping method selected and the destination of your order.
  • Delivery Estimates: Estimated delivery times are provided at checkout based on the shipping method chosen. Please note that delivery times are estimates and may vary due to factors beyond our control, such as weather conditions, carrier delays, and customs processing for international orders.

3. Shipping Methods

We offer a variety of shipping options to meet your needs, including:

  • Standard Shipping: Estimated delivery within 5-7 business days.
  • Expedited Shipping: Estimated delivery within 2-4 business days.
  • Overnight Shipping: Estimated delivery within 1 business day.

4. International Shipping

  • Availability: We ship to select international destinations. Please check our website or contact us to confirm if we ship to your country.
  • Customs and Duties: International orders may be subject to customs duties and taxes, which are the responsibility of the customer. ShopSwiftly is not responsible for any customs charges or delays caused by customs processing.

5. Order Tracking

  • Tracking Information: Once your order has shipped, you will receive a shipping confirmation email with tracking information. You can use this information to track the status of your delivery.
  • Tracking Updates: Please allow up to 48 hours for the tracking information to update after your order has shipped.

6. Shipping Restrictions

  • P.O. Boxes: We do not ship to P.O. Box addresses. Please provide a physical address for delivery.
  • Restricted Items: Certain items may be restricted from shipping to specific destinations due to local regulations. You will be notified at checkout if any items in your order cannot be shipped to your location.

7. Missing, Lost, or Damaged Packages

  • Missing Packages: If your tracking information shows that your package has been delivered, but you have not received it, please contact us within 7 days of the stated delivery date. We will assist in locating the package.
  • Lost Packages: If your package is lost in transit, please contact us as soon as possible. We will work with the carrier to resolve the issue and ensure you receive your order.
  • Damaged Packages: If your order arrives damaged, please contact us within 48 hours of delivery. Provide photos of the damaged items and packaging, and we will assist with a replacement or refund.

8. Contact Us

If you have any questions or concerns about our shipping policy, please contact us at:

ShopSwiftly
Email: info@shopswiftly.com

Thank you for shopping with ShopSwiftly. We appreciate your business and are committed to providing a seamless shipping experience.